CUSTOMER STORIES

Real projects. Real processes. Real operational value.

These cases show how SCOPTIS helps customers connect systems, support people, improve visibility and create control across retail, industry, logistics and supply chain operations.

Each story is different. The common thread is always the same: technology becomes valuable when it is translated into a process that works better for the business and for the people inside it.

Integration
Orchestration
Operational control
Enablement
Customer value
Supply chain

Different sectors. Different challenges. The same SCOPTIS mindset.

The cases on this page are not just references. They are examples of how SCOPTIS works: starting from a real process challenge, understanding the operational reality and then building the right mix of integration, orchestration, enablement and delivery.

Some customers need a fast start on Lobster. Some need stronger visibility across the supply chain. Some need operational applications close to the shopfloor. Others simply need extra expertise and capacity at the right moment.

Start from the process

The process challenge comes first. Technology follows.

Build with the customer

We work closely with customer teams and partners.

Create usable control

Visibility only matters when it helps people act.

Transfer knowledge

Many projects include coaching, enablement and long-term support.

What customers highlight most often.

VDL Bus Roeselare“A fully digital and transparent supply chain was crucial for us.”
Decomecc“We connected systems, customers and operators in one digital environment.”
X²O Bathrooms“The hands-on training helped us get up to speed much faster than expected.”
Claes Retail Group“Our supplier platform became a real game changer for visibility and control.”
Exterioo & Juntoo“SCOPTIS was a key accelerator when deep expertise and extra resources were needed.”
Richa & MKC Moto“SCOPTIS took ownership of our integrations and gave us total confidence.”
VDL Bus Roeselare“A fully digital and transparent supply chain was crucial for us.”
Decomecc“We connected systems, customers and operators in one digital environment.”
X²O Bathrooms“The hands-on training helped us get up to speed much faster than expected.”
Claes Retail Group“Our supplier platform became a real game changer for visibility and control.”
Exterioo & Juntoo“SCOPTIS was a key accelerator when deep expertise and extra resources were needed.”
Richa & MKC Moto“SCOPTIS took ownership of our integrations and gave us total confidence.”

Start from the challenge you recognise.

Do you recognise your own challenge here? These entry points take you directly to customer stories where a similar situation was addressed in practice.

Connect systems and partners

Retail and supply chain integrations where systems, partners and data flows had to become reliable.

Turn signals into action

Cases where visibility, exceptions and follow-up had to become part of the operational process.

Create operational control

Projects where teams needed better traceability, coordination and control over complex flows.

Get value from Lobster

Customer stories where Lobster was used, launched, supported or expanded in real operations.

Digitize close to the shopfloor

Factory and production contexts where operational teams needed more digital support and visibility.

Find the right support model

Cases that show coaching, enablement, extra expertise, full delivery or long-term support.

Find the story that feels closest to your own challenge.

Each case below gives a compact first reading of the customer context, the challenge, the SCOPTIS contribution and the result.

VDL Bus Roeselare logo
Abstract visual for VDL Bus Roeselare
Manufacturing · Supply chain transformation · Control

VDL Bus Roeselare

Supply chain transformation for electric bus production.

Context: Electric bus production with demanding internal and external supply flows.

Challenge: Manual logistics steps and limited traceability reduced predictability.

SCOPTIS: SCOPTIS redesigned the flow and added digital control with StreamLine on Lobster.

Result: More visibility, traceability and coordination between logistics and production.

ManufacturingInternal logisticsTraceabilityOperational control
Decomecc logo
Abstract visual for Decomecc
Industry · Connected factory · Operational visibility

Decomecc

Building a connected factory.

Context: A metal processing environment with strong operational know-how and growing digital ambitions.

Challenge: Partner connectivity and real-time shopfloor visibility were too limited.

SCOPTIS: SCOPTIS connected ERP, partners, portals and production systems through Lobster.

Result: A more connected factory with less manual work and better operational transparency.

Connected factoryShopfloorPortalsVisibility
X²O Bathrooms logo
Abstract visual for X²O Bathrooms
Retail · Omnichannel · Enablement

X²O Bathrooms

Smart integrations for omnichannel retail.

Context: An omnichannel retail landscape with stores, e-commerce and a new ERP backbone.

Challenge: Legacy integrations had to be modernised around Business Central.

SCOPTIS: SCOPTIS helped launch Lobster fast and coached the internal team in co-development.

Result: X²O gained a strong start, quick learning and reliable integrations.

RetailOmnichannelBusiness CentralLobster enablement
Claes Retail Group logo
Abstract visual for Claes Retail Group
Retail · Global supply chain · Supplier visibility

Claes Retail Group

From fragmented data to a unified supply chain view.

Context: A multi-brand fashion group with international supplier and transport flows.

Challenge: Fragmented information made end-to-end supply chain visibility difficult.

SCOPTIS: SCOPTIS guided the supplier platform that centralised key supply chain information.

Result: Teams gained stronger transparency and control across the supply chain.

Fashion retailSupplier platformVisibilityControl
Exterioo & Juntoo logo
Abstract visual for Exterioo & Juntoo
Retail · Fast deployment · Knowledge transfer

Exterioo & Juntoo

Fast deployment of Lobster Data Platform.

Context: Two retail brands combining showrooms, e-commerce and changing back-office systems.

Challenge: ERP/POS transition made integrations harder and more urgent.

SCOPTIS: SCOPTIS accelerated Lobster deployment and added expertise and extra capacity.

Result: A stronger retail integration foundation with less pressure on the organisation.

RetailERP migrationLobster deploymentCapacity support
Richa & MKC Moto logo
Abstract visual for Richa & MKC Moto
Retail · ERP integration · Full delivery

Richa & MKC Moto

Connecting ERP and omnichannel systems.

Context: A motorcycle apparel brand with retail, e-commerce and a changing ERP core.

Challenge: Business Central had to be integrated across a diverse IT landscape.

SCOPTIS: SCOPTIS designed, built and supported the full integration landscape on Lobster.

Result: Reliable day-to-day integration operations and confidence in the new setup.

Business CentralOmnichannelFull outsourcingReliability

Want to discuss which of these situations looks most like yours?

We will gladly help you translate your own process challenge into the right next step.