Lobster as central middleware
The platform was selected to connect Business Central with the broader IT landscape.
CUSTOMER CASE · RICHA & MKC MOTO
A trusted partner for Lobster-based integrations.
Richa selected Lobster to connect Microsoft Dynamics 365 Business Central with its broader IT landscape. In this case, SCOPTIS not only provides guidance and expertise, but also takes ownership of integration design, development and ongoing support when the customer needs additional delivery capacity.
THE STARTING POINT
The new ERP needed to connect reliably with the full business landscape.
Richa and MKC Moto operate across product, retail, e-commerce, logistics and customer channels. With Business Central as the new ERP core, all critical surrounding systems needed reliable and maintainable integration.
No internal integration team
Richa needed a partner that could take ownership instead of only providing occasional advice.
Operational continuity
Integrations had to run reliably every day across e-commerce, logistics, PIM and other applications.
SCOPTIS ROLE
SCOPTIS combines expert guidance with hands-on development ownership.
The ambition was not to create dependency. SCOPTIS helped the internal team understand the platform, design the first flows correctly and build confidence through practical work on real use cases.
Architecture
Define the integration setup and design flows that fit the business architecture.
Development
Build and connect critical integrations on top of Lobster when Richa needs delivery capacity.
Support
Maintain continuity and remain available for incidents, changes and new business cases.
Expert reference
Act as the knowledge centre behind the scenes for advanced Lobster topics and future extensions.
HOW THE RELATIONSHIP EVOLVED
From implementation partner to ongoing integration partner.
In contrast to cases where the customer mainly builds internally, Richa also asks SCOPTIS to develop integrations directly. The relationship therefore combines expert reference, ongoing support and hands-on delivery capacity. This allows Richa to stay focused on its core business while keeping a stable and future-proof integration landscape.
Fast start
Co-development
Independent delivery
Expert reference
“SCOPTIS took complete ownership of our integrations, ensuring that Business Central connects seamlessly with all our systems.”
Nic Lampaert, LMPRTech on behalf of Richa / MKC
RESULTS
A stronger Lobster foundation with faster operational value.
Critical integrations delivered quickly and reliably
Business Central connected with e-commerce, logistics, PIM and surrounding systems
Stable daily data exchange across the business landscape
SCOPTIS available for both expert advice and actual development work
NEXT STEP
Starting with Lobster and looking for a confident first step?
SCOPTIS can help your team turn the platform into working integrations, build internal capability and stay available as a trusted expert partner for special cases.