“SCOPTIS took complete ownership of our integrations, ensuring that Business Central connects seamlessly with all our systems. Their expertise gives us total confidence that our IT landscape runs reliably every day.”

Nic Lampaert, LMPRTech on behalf of at Richa / MKC

Richa & MKC Moto – Connecting ERP and Omnichannel Systems

As part of a major IT transformation, Richa implemented Microsoft Dynamics 365 Business Central as its new ERP system.

To make this project successful, the new ERP needed to integrate efficiently and reliably with the company’s diverse IT landscape — including e-commerce, warehouse management, product information, and logistics systems.

Historically, integrations had been developed as custom-built extensions, which were difficult to maintain and scale. Since Richa did not have an internal integration team, the company looked for a state-of-the-art platform and a trusted partner capable of managing the entire integration process — from design and implementation to ongoing maintenance and optimization.

SCOPTIS – Enabling a Fast and Confident Start

After a detailed evaluation, Richa selected the Lobster Data Platform as the central middleware to connect Business Central with all other business applications.

To ensure smooth execution and long-term stability, SCOPTIS was chosen as the expert partner responsible for delivering and maintaining all integrations.

Leveraging its deep technical and functional expertise, SCOPTIS took full ownership of the integration setup — defining architecture, developing data flows, and ensuring that all connections between Business Central and surrounding systems ran seamlessly.

Results

• All critical integrations were delivered quickly and reliably, without the need for Richa to build internal technical capacity.
  
  
• The data exchange between Business Central, e-commerce, logistics, and PIM systems now runs seamlessly in real time, ensuring accurate information and efficient operations across all channels.
  
  
• Richa benefits from a stable and future-proof integration landscape
  
  
• This partnership allows Richa to stay focused on its core business — product innovation and customer experience — while SCOPTIS remains available for developing new business cases and ensuring smooth operations.

Our customers cover the entire scope of global retail and industrial activities and face a wide range of challenges. Their common factor is that they aim to remain or become leaders in their business by implementing the optimal processes and supporting technologies, tailored to their business scope and model.