SERVICES

From integration to enablement. Services built around your process.

SCOPTIS helps companies turn operational complexity into working solutions. Sometimes that starts with reliable integration. Sometimes it requires orchestration, user support or a custom application. The service path depends on the process challenge.

Process challenge
ConnectSystems, partners and data flows
ControlExceptions, decisions and visibility
EnableTeams, applications and support
Working operational solution
We do not sell isolated services. We shape the right service path around the process.

Before choosing a service, we clarify the operational challenge.

A request for integration, automation or better visibility often points to a deeper process question. Information may arrive too late. Teams may spend too much time checking exceptions. Decisions may depend on manual workarounds. Or a customer may already have a strong platform, but not yet the confidence or capacity to get the most out of it.

That is why our services start with understanding the process. From there, we define the right combination of integration, orchestration, enablement, support and implementation.

01 What needs to flow?

Systems, partners, data formats, messages, documents or transactions.

02 Where does control break?

Exceptions, missing visibility, manual checks, delays or unclear responsibilities.

03 Who needs to act?

Internal teams, partners, operators, planners, support teams or management.

The right service depends on what your process needs next.

We group our work into three service paths. They can stand alone, but in many projects they reinforce each other.

01
Integration partner

Connect & Integrate

For companies that need reliable data exchange between systems, customers, suppliers, logistics partners or internal applications.

  • EDI, API and B2B integration
  • Data transformation and partner connectivity
  • Lobster selection support, setup and first integrations
  • Co-development, training and extra development capacity
Explore integration services
02
Operational control partner

Orchestrate & Control

For companies where moving data is not enough, because people still need visibility, context and decision support to keep the process under control.

  • Process monitoring and operational dashboards
  • Exception handling and workflow support
  • Information in the right form, at the right moment
  • Lobster for supply chain orchestration, iDIP for production and shopfloor contexts
Explore orchestration and control
03
Practical building partner

Build, Enable & Support

For companies that need a working solution, want to strengthen their own team or need specialist support when business-critical flows require attention.

  • Custom applications and process support solutions
  • Training and co-development for customer teams
  • Specialist support for existing Lobster environments
  • Continuous improvement and practical extensions
Explore enablement and support

Reliable integration is often the first step towards control.

When systems and partners cannot exchange information reliably, operations become dependent on manual checks, emails, spreadsheets and local workarounds. We help companies build robust integration flows that make information available where the process needs it.

For new Lobster customers, we help validate the fit, train the team and build the first integrations together. For existing Lobster users, we provide specialist support, advice and extra development capacity when the team faces complex questions or urgent workload peaks.

New to Lobster Fit validation, setup, training and first integrations in co-development.
Already using Lobster Specialist advice, issue resolution and support for difficult cases.
Need capacity SCOPTIS develops integrations when there is no internal team or temporary workload is too high.

When data flows, people still need the right context to act.

Integration connects the flow of information. Operational control starts when people can see what matters, understand what needs attention and take the right action at the right moment.

We design orchestration solutions that bring process data, exceptions, tasks and decision information together. We are technology-independent in our thinking, but for supply chain orchestration we strongly rely on Lobster. For production and shopfloor challenges, iDIP can be the right building block.

Monitoring

Follow flows, statuses and exceptions across systems and partners.

Dashboards

Give teams and management reliable visibility on what is happening.

Exception handling

Help users focus on the cases where human action is needed.

Decision support

Present information in the right form so users can move the process forward.

Build
Validate
Enable
Improve
Working solution

A service is only valuable when it creates something that works.

SCOPTIS does not deliver advice that stays on paper. We help build the solution, or we help your team build it with confidence. That can mean a custom application, an orchestration layer, a set of integrations, a shopfloor workflow or a support model around an existing Lobster environment.

After implementation, we can train your team in the platform, explain what was built and support future developments. The goal is not dependency. The goal is a reliable solution and a team that understands how to keep improving it.

Choose the collaboration model that fits your team.

Some customers want to build their own capability. Others want SCOPTIS to deliver the solution. Many projects combine both.

Customer builds

Training and co-development

We build the first cases together so your team learns quickly and can continue independently.

SCOPTIS builds

Specialist delivery capacity

We design and develop the solution when you do not have an internal team, or when speed and expertise are critical.

SCOPTIS supports

Advice, troubleshooting and improvement

We support existing Lobster environments, help solve urgent issues and advise your team when new or complex cases appear.

Which service path fits your process challenge?

Let’s look at where your process needs better connection, control, enablement or support.